Terms & Conditions
Please read these Terms and Conditions carefully before using our website.
This site is intended for adults of legal age. If you are under 21 years old within the United States (or under 18 in other countries), you are not authorized to access or use this website. By continuing to browse or use our services, you confirm that you meet the legal age requirement. Our products are intended for adults of legal smoking or vaping age who wish to explore alternative options. Please use them responsibly and in moderation. We do not promote or encourage the misuse of nicotine, smoking alternatives, or any related products. Snack N Cloud is not responsible for any health effects or consequences resulting from the use of our products. Information on this site may be updated or changed without notice.
Site Usage
Your use of this website is subject to these Terms & Conditions and any applicable laws. Do not use this site if you do not agree with these terms. All content on this website—including text, graphics, code, and other materials—is protected by copyright laws and is the property of Snack N Cloud or its licensors. You may electronically copy and print portions of the site for the sole purpose of placing an order or using our services. Any other use, such as reproduction, distribution, or transmission, is strictly prohibited without our written consent.
Warranty & Liability Disclaimer
All products and materials are provided “as is,” without warranties of any kind. Snack N Cloud does not guarantee that products will be free from defects, and we are not responsible for damages caused by misuse, malfunction, or improper handling. This includes but is not limited to issues involving chargers, batteries, mechanical mods, or any electronic components. For lithium and rechargeable batteries, we cannot control their handling after purchase; therefore, no warranty applies beyond confirming proper function upon first charge. Use all products at your own risk, and ensure you understand how to handle and store them safely.
E-Liquid & Nicotine Notice
E-liquids may contain Propylene Glycol, Vegetable Glycerin, Nicotine, and flavorings, which may cause allergic reactions in some individuals. If you are allergic or sensitive to any ingredient, do not use such products. Research product safety before purchase, and learn the correct handling of advanced devices, rebuildable atomizers, and batteries. Performance factors such as flavor and vapor production may vary, and Snack N Cloud is not liable for such variations.
User-Generated Content
We do not pre-screen all user content but reserve the right to remove any posts or communications that are abusive, misleading, infringe on rights, or are otherwise inappropriate. By submitting ideas, feedback, or other materials to us, you grant us unrestricted rights to use, modify, and share them without obligation to compensate you. You are solely responsible for any content you provide and agree not to violate the rights of others.
Third-Party Links
This site may include links to third-party websites for your convenience. Snack N Cloud has no control over these sites and is not responsible for their content or practices. Access them at your own risk.
Accounts & Age Verification
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We only sell to legal-age customers and may conduct age verification checks using third-party services. If you do not meet legal requirements, we may refuse service and terminate your account.
Privacy Policy
We value your privacy. Any personal information you share with us will be handled in accordance with our Privacy Policy. We may disclose information to legal authorities as required by law. Continued use of our website indicates agreement with our Privacy Policy.
Shipping & Handling
We aim to process orders within 24–72 hours. Shipping times are estimates and may vary, especially during peak periods. Tracking updates may be delayed depending on the carrier. Snack N Cloud is not responsible for carrier errors or delays.
Risk of Loss
Once an order is handed to the shipping carrier, the risk of loss and title passes to you.
Termination
We reserve the right to terminate your access to our website at any time without notice for any reason.
Returns & Refunds
Defective items may be returned within 30 days of shipment. For safety reasons, certain items (such as e-liquids, disposables, replacement parts, and batteries) are non-returnable. Returned items may be subject to restocking fees. Refunds may be issued as store credit if original payment methods are unavailable.
International Orders
International customers are responsible for understanding and complying with their country’s import regulations, taxes, and duties. We are not liable for seized shipments or related fees.
Pricing & Payment
All prices exclude taxes and shipping unless otherwise stated. Applicable taxes and fees will be calculated at checkout.
Product Disclaimer
Our products have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. Always consult your healthcare provider before using these products, especially if pregnant, nursing, or taking medication. Some items may contain nicotine, an addictive chemical, or trace amounts of THC in compliance with applicable laws. It is your responsibility to ensure legality in your jurisdiction.
Battery Safety Warning
Rechargeable batteries may be dangerous if mishandled. Always follow proper safety practices when charging, storing, and using batteries. Never leave batteries unattended while charging. Snack N Cloud is not responsible for damages caused by misuse.
